Fastest Growing ITSM Software Company Ranked among BSM Elite

PR Newswire  HUNTINGTON BEACH, Calif., July 27

HUNTINGTON BEACH, Calif., July 27 /PRNewswire/

 FireScope, Inc., (http://www.firescope.com), the fastest growing IT Service Management solutions software company, today announced that Enterprise Management Associates (EMA), a leading IT management research and consulting firm, has recognized FireScope as a “Strong Value” and a “Vendor to Watch” in its July 2010 research report entitled “EMA Radar for Business Service Management (BSM): Service Impact.”

FireScope was one of only 14 “BSM Elite” vendors to be selected for inclusion in this report, alongside Big-4 vendors HP, IBM and CA. “No one is more committed than FireScope to delivering cost effective BSM SI,” reported EMA vice president Dennis Drogseth, author of the research. In a related article in CIO Update, he added, “FireScope is a strong value and a great choice for price-sensitive BSM investments.”

According to the report, “FireScope is clearly committed to delivering BSM Service Impact solutions at fairly minimal cost and overhead in administration and deployment, and yet it offers a wide range of monitoring capabilities and a broad menu of approaches for third-party integration.”

A unique form factor is key to FireScope’s cost effective solutions. Delivered as a physical or virtual appliance, FireScope solutions already have the complete software stack installed and configured, including the operating system, the database and all application dependencies. This eliminates the need to purchase additional hardware or software licenses in order to deploy the solution, and deployments are able to bypass many of the requirements of traditional approaches. Also included is an Appliance Management Interface (AMI) that utilizes automation for common maintenance tasks, significantly reducing the amount of resources needed for ongoing maintenance and support.

 ”The solution itself started delivering instant payback from day one,” said Michael Leggiero, Enterprise Technology manager for Miller Group and a FireScope customer.

“We are honored that EMA has recognized FireScope’s solutions as a strong value and our focus on value without high cost or complexity,” said Steven Cotton, CEO of FireScope. “In these turbulent economic times, we’re seeing that organizations can no longer justify the high cost, complex deployment and high maintenance requirements of traditional approaches to BSM. FireScope delivers a cost effective approach to IT management and EMA’s report, combined with our triple digit growth rate, is validation that we are meeting our customer’s needs.”

This report was published prior to the launch of FireScope Dash, which has further expanded FireScope’s market reach. Starting at only $7,995 to manage up to 500 assets, and featuring a powerful discovery and auto-configuration system that delivers real-time dashboards in minutes, FireScope Dash has eliminated the price and integration risks for effective monitoring of small- to medium-sized organizations.

More information, including videos and a free 10-day trial, can be found at http://dash.firescope.com.

About FireScope FireScope, the fastest growing ITSM software company is a leading developer of groundbreaking IT Service Management (ITSM) solutions that are revolutionizing how businesses conduct IT operations.

In addition to its Dash network and application monitoring solution, FireScope’s suite of products includes three primary enterprise offerings:

 Business Service Management (BSM) – your dashboard for your enterprise IT strategy;

Configuration Management Database (CMDB) – your playbook for IT Operations;

Compliance – your compass for managing IT compliance.

FireScope Inc., headquartered in Huntington Beach, California has offices in Sydney, New York, Dallas and London. To learn more about FireScope and its advanced ITSM solutions, visit www.firescope.com or call 877-780-3473. SOURCE FireScope, Inc. Read more: FireScope Named ‘Strong Value’ and ‘Vendor to Watch’ in EMA Radar Report

Proxima are the UK sales and implementation partner of FireScope.

FireScope is Fastest Growing ITSM Software Company –Explosive 300% License GAAP Revenue Growth in Latest Fiscal Year –Key Sales Executive Joins to Support Rapid Growth

 

HUNTINGTON BEACH, Calif., July 14, 2010 /PRNewswire via COMTEX/ — FireScope, Inc., (http://www.firescope.com), the leading innovator of IT Service Management solutions, today announced that Gary Staley has joined FireScope to lead its sales organization and to expand on the organization’s 300% growth in license revenue for its latest fiscal year. This move is a critical element to FireScope’s expanded investment strategy as it builds out additional regions throughout the U.S. and world.

Gary comes with a wealth of experience within the software industry, having spent much of his career at EMC Ionix and System Management ARTS (SMARTS) where he was instrumental in acquiring numerous large corporate accounts and growing sales revenue to record levels prior to its acquisition by EMC.

“I am excited to start a new challenge with FireScope,” said Gary Staley. “And I look forward to working with the team to further develop their already extensive product and service suite. I am fortunate to be joining such a successful high growth company that prides itself on great products and customer service.”

Gary is arriving at a time of explosive growth for FireScope. Over the course of its latest fiscal year FireScope achieved in excess of 300% growth in its license revenue becoming the fastest growing ITSM software company. This growth included the acquisition of several Global 2000 accounts including Travelex and SunCorp, as well as positive accolades from Forrester Research, Gartner and other analyst groups. A recent report by CIOUpdate, 14 BSM Service Providers to Watch, described FireScope as “a strong value and a great choice for price-sensitive BSM investments.”

“Gary’s wealth of experience and industry knowledge has already made him a key addition to the FireScope team,” said Steven Cotton, CEO of FireScope. “Gary’s appointment is key to our continued rapid growth and our commitment to being a leader in our industry. The increasing demand from our customers led us to look for a leader for our team who would fit in with our ethos of innovation and exceptional service. We are very fortunate to find someone of Gary’s caliber to fulfill this role. I’m confident Gary will play a key role in providing and implementing high quality solutions for our clients.”

About FireScope

FireScope is a leading developer of groundbreaking IT Service Management (ITSM) solutions that are revolutionizing how businesses conduct IT operations. In addition to its Dash network and application monitoring solution, FireScope’s suite of products includes three primary enterprise offerings: Business Service Management (BSM) — your dashboard for your enterprise IT strategy; Configuration Management Database (CMDB) — your playbook for IT Operations; Compliance — your compass for managing IT compliance. FireScope Inc., headquartered in Huntington Beach, California has offices in Sydney, New York, Dallas and London. To learn more about FireScope and its advanced ITSM solutions, visit www.firescope.com or call 877-780-3473.

SOURCE FireScope

Copyright (C) 2010 PR Newswire. All rights reserved

Webinar - 7th July 08:30 or 8th July 16:30

Virtualised networks and infrastructures offer numerous benefits to any organisation, but one of the biggest challenges is obtaining accurate, real-time reporting and management from a single, integrated solution. Clearly being able to understand which applications and services are dependent on which Virtual Machines (VMs) and, in turn, which host, is critical to any organisation. When evaluating how you are managing your virtualised assets, consider the following questions:

• Can you relate virtual assets to your IT and Business Services, using real-time monitoring?
• Are you able to immediately identify where a particular application is operating?
• Does your Management Solution automatically detect and report infrastructure changes?
• Are you able to get a graphical real-time representation of your Virtualised environment?
• Does your Management Solution go beyond SNMP, ie integration with VMWare API?

Fortunately, effective monitoring and management of your virtualised infrastructure from a single integrated solution is possible, and doesn’t have to cost you a fortune and months of effort.

So, where do you begin?
FireScope is delighted to invite you to a FREE Webex Workshop Presentation outlining the key challenges and issues associated with monitoring and management in virtualised infrastructures and, how delivering the right solution can make all the difference.

Topics include:
• The Opportunity – Going Virtual, Virtualisation – What does it mean
• The Challenge – Monitoring and Management of Virtualised environments
• The Issues – What’s different in managing Virtualised environments
• The Solution – How FireScope can help you achieve your Monitoring and Management goals

When: May 20th, 2010  4:00 PM – 5:00 PM GMT

Change is scary. This is particularly true for today’s 24×7 global enterprises, where one wrong move can cost the business millions. Virtualization, cloud computing and other emerging technologies complicate the picture, making it increasingly harder for IT operators to fully understand the ramifications of adjusting the configuration of a single system.

Managing change effectively is therefore becoming an imperative for organizations across the globe. Fortunately, effective change management doesn’t have you cost you a fortune and months of effort. Join FireScope experts as they discuss the hurdles to achieving effective change management, and how organizations just like yours can, with just a few days of light effort, help you make IT change more predictable, less disruptive.

Topics include:

• Understanding the cost to the business of unplanned, unauthorized change.
• Knowing what you have – building a service model that relates critical business processes and services with their dependent applications, servers, technology assets and more.
• Performing impact analysis of prospective change based on Risk, Reward and Disruption.
• Best practices in establishing and maintaining a change management process.
• How to compare authorized vs. actual configuration to identify unplanned change.

CMDB Any time, Any where

Why be chained down by a laptop or desktop to manage IT change? With the FireScope CMDB app for iPad, all of your service configuration knowledge is at your fingertips. Literally. Browse your CMDB, view reports or approve Requests for Change (RFC’s) all from your Apple iPad. No other CMDB on the market makes it this easy to do so much, when you want, where you want.

And that’s just the beginning of the possibilities.

Bring up any of your reports in CMDB while in a meeting to plan your IT strategy using the most accurate intelligence. Check the configuration of your critical IT services or assets and drill down through dependencies to find that one key piece of information you need when stuck in a dark data center troubleshooting an incident. The possibilities are endless when you have instant access on the go with the world’s first CMDB application for the iPad.

Features
• View the configuration of any IT Service or managed asset and drill through dependencies to get exactly the information you need, whenever you need it.
• Approve or deny Requests for Changes (RFC’s) regardless of where you are in the world to keep IT running smoothly.
• Access any reports built in FireScope CMDB in seconds, giving you that key piece of information you need during a meeting or on a call.
• No additional software to install on the server, or additional configuration. Simply grab the app via the iTunes App Store and connect with your CMDB.

While some vendors preparations and data collection activities begin up to a year in advance; companies seldom have more than days or weeks to respond.  The result; most companies are routinely and often unnecessarily manipulated into paying more money to software vendors than they should. 

Scott Fuzer ITAM Practice Lead West Monroe Partners	Mark Miller VP Operations Scalable

Scott Fuzer and Mark Miller will walk you through how to organize your team and what you need know in order to successfully respond to and remain in control of the audit outcome.  Additionally, they will provide real world case studies; including one organization that recently paid almost $400k in true-up costs when found out of compliance, but really were not.  Unfortunately, this company contacted us after settling with the vendor; don’t let this happen to you!
 
This webinar draws on the many years of experience of West Monroe Partners, a leading business and IT management consulting organization, in preparing companies for software audits.

With software audits now an inevitable part of daily life of IT, can you afford not to attend this brief and free, educational webinar?

Proxima Software Solutions are pleased to announce the availability of OpsWise Automation Center V1.5.0 Winter 2010 release.

Building on award winning EMA Best Value Product – Workload Automation Q1 2010, OpsWise  have extended the platforms function and capabilities to include:-

• New Command line interface
• SNMP Integration -  workload status
• New, simplifed download and install process
• Automated retrieval of task output
• Improved scanning of task output using regular expressions
• z/OS enhancements

Click here for full details.

OpsWise Automation Center Release 1.5.0 is immeadiatly available, please make contact to arrange your free trail now.

Email and phone details.

Proxima is proud to announce the next generation of performance management solution.  

Working in conjunction with IDI Technology Solutions and their UK representative Halex, we have taken FireScope Compliance and integrated it with the function-rich BarnOwl GRC to give clients a tool that will:

• Continuously monitor the effectiveness of automated IT controls and system based KRIs (key risk indicators)
• Automatically re-calculate residual risk on the basis of continuous control and KRI monitoring
• Notify risk and control owners of significant changes to KRIs, risks and controls
• Force reassessment of the achievability of business objectives where there has been a significant change in residual risk
• Provide clear, drill-down based management dashboards of business performance.

The result is a tool that embeds business performance management across the organisation while leveraging your IT investment.  Risk and compliance is managed efficiently, business objectives become more achievable.  

All the benefits of BarnOwl GRC with the continuous controls monitoring of FireScope!

Check out the brand new FireScope Magazine at http://tinyurl.com/FSMag